Frequently Asked Questions
Q. How do I track my order?
Once your order has been dispatched, you will receive an email containing your tracking number to track your package.
Q. What if I cannot find the size I am looking for?
If the size you are after is not displayed on the website, then unfortunately it means that we have sold out of that particular size. You are welcome to contact us to see if we will be restocking the item.
Note for our debut collection we have four childrens sizes (4-5/5-6/6-7/7-8). Once we know more about demand and get your feedback we will expand our sizing for the subsequent collections.
Q. Can I buy the Kids collection in person?
A. We are only an online based store.
Q. Can you guarantee the products you sell are authentic?
This is the official and direct operated online distributor for NISHA PAREKH FASHION DESIGN. Every item we sell is 100% authentic.
Q. Where is your kids clothing made?
A. Our line is all designed and made in Vancouver Canada with domestic fabrics and notions.
Q: What is your Warranty policy? ( when purchased online)
A: We conduct a detail inspection every piece of merchandise that leaves our studio. If you feel your merchandise is damaged, you must let us know within 48 hours of receiving the parcel. A full refund will be issued after investigation. Items cannot be returned on grounds of colour or choice.
Q. Can I shop without creating an account?
You can shop at Nisha Parekh Fashion Design without creating an account. However, register with us will allow you to enjoy the following benefits:
– Track your orders and review past purchases
– Receive our newsletter and be first informed about our new arrivals and offers
– Save your details so you can shop even quicker next time